Protect Credit Insurance

  • What happens when a customer defaults? When a business closes down?

Credit Insurance ensures that your company is not adversely affected by the unforeseen failure of one or more of your customers; it is also a tool to help you manage your risks.

Fill in the form to get more information from our experts and benefit from our Satisfied or Money Back offer!

Whether you operate exclusively in Belgium, or also internationally, you know the importance of protecting yourself against unpaid invoices, which can slow down your business significantly and pose a threat to your company.

Close to the risk, our experts analyze your needs, and elaborate a tailor-made offer to protect your company, and support your growth.

How much does your receivable cost your company? 

Your company loses money each time a client fails to pay an invoice. Coface's credit insurance helps you to protect your company from the risk of default so you can focus on the growth of your company.

Calculate the costs of a bad debt

Your margin 15%
Total amount of the open invoice 0

Most customers pay their invoices on time, but there are always customers who present a higher risk. It is also possible that one of your customers is in trouble and can no longer pay your bills.

We protect your company against the risk of non-payment thanks to a large offer in credit insurance. Every company, whatever the size or business sector, needs to protect its domestic and export transactions against the risk of non-payment.

What are our solutions?

1

Comprehensive offers

• Access to credit expertise and market knowledge from a worldwide leader in credit insurance.
• Effective, professional assessment of the financial situation of your customers, potential customers or other partners.
• Indemnification for your unpaid debts.
• Global debt collection services
available worldwide for debt recovery.

2

Flexible offers

• Protection available at competitive prices.
• From simple to more sophisticated offers.
• Gradual level of autonomy in the decision-making processes.
• A range of options to suit each of your needs e.g. pre-shipment risks, dispute cover, advance payment cover.

3

Competitive prices based on

• Volume of the insurable turnover.
• Risk distribution.
• Destination of sale.
• Industry sector.
• Terms of payment.
• Type of cover requested.

All you ever wanted to ask about Credit Insurance

  • What is credit insurance?

    Credit insurance is a trade insurance which covers unpaid invoices between two companies.

    When an insured business faces a protracted default or insolvency by a customer, Coface compensates the loss to help businesses maintain their cash flow.

  • What determines the cost?

    The price of an insurance policy depends on your turnover, your sector, your number of customers, and your previous loss history, among other parameters.

  • Can you cover all my domestic and international customers?

    We cover invoices in Belgium, and all around the world (they may be some exceptions, contact us for more details).

  • What happens if you refuse to cover one of my customers?

    Our underwriters can refuse to cover one of your transactions if they think that you are facing a risk of non-payment. However, if you decide de keep trading with this customer and experience a loss, we can help you to collect your debt if you submit your case.

  • Can I get your advice on newly prospected markets?

    We upload free analyses on country risk and the business environment for 160 countries and 13 major sectors. Our economists analyze macroeconomic, financial and political data to give you a precise summary of the country's opportunities and risks.
    These assessments are based on our 75 years of expertise and on the financial data published by listed companies from six geographical sectors. Five financial indicators are taken into account: turnover, profitability, the net debt ratio, cashflow and claims observed by our risk managers.

    Make an appointment with one of our experts via the Trade Risk Hotline to get free advice during a 30 minutes meeting.

  • Is it easy to submit a claim?

    You can submit your claim via our online tool CofaNet, and, if needed, with the assistance of our experts in the Customer Care department. After the assessment of your claim, we pay you within 30 days (or earlier, in case of a payment option)

  • Do you contact my customers, and tell them that I took out credit insurance?

    We can contact your customers for financial purposes, or to collect a claim, but we will never give out your name, unless we have your approval.

  • How come I’ve never heard of Credit Insurance?

    Credit Insurance has actually been sold in Europe and the United States for many decades.

  • Is trade credit insurance only suitable for small businesses?

    A credit insurance policy will be very different depending on the size of your company. Therefore, we have different products to satisfy the needs of all companies:

    - EasyLiner for SMEs,

    - TradeLiner for mid-sized companies,

    - GlobaLiner for international groups.

    Contact us for more information.

  • My customers are reliable – why should I insure them?

    Your customers might be reliable and you may have long standing relationships but do you know everything that is happening? They may have issues with their own customers or suppliers that could impact you. By the time you find out is often too late. Credit Insurance covers any failure however large or unexpected.

How can credit insurance impact the growth of your business?

In the first episode of Trade Talk, our expert Kris Degreef, Country Manager of Coface Belgium explains how credit insurance helps businesses to increase turnover, and expand to new markets.

Coface at a glance:

  • More than 75 years' experience.

  • A global leader in credit insurance, recognized expert in business risks and the global economy.

  • With a network established in more than 200 countries.

  • 4,100 experts all around the world

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